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Retail Customer Service Supervisor

PetSmart, Weatherford, Texas, US

About the Role

PetSmart, Inc. - - Responsibilities: Facilitates the associate experience and supports associate development.; Leads and directs associates when acting as the Leader on Duty.; Addresses and administers associate complaints and grievances.; Promotes and coordinates store events and marketing for Adoptions, Vet partnerships and Shot Clinics.; Backup to operate point-of-sale (POS) systems and handle cash transactions.

Responsibilities

  • Facilitates the associate experience
  • Leads and directs associates when acting as Leader on Duty
  • Addresses and administers associate complaints and grievances

Qualifications

  • Experience supervising retail personnel
  • Knowledge of POS operations and cash handling
  • Strong customer service skills

Required Skills

customer service team leadership POS/cash handling store operations conflict resolution

Keywords

retail supervisor customer service leadership POS

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Job Overview

Date Posted 6 days ago
Location Weatherford, Texas, US
Job Type Full-time
Work Mode Onsite
Category Healthcare allied health, Retail retail management store supervisor, Retail management front end leadership customer service supervisor, Customer experience team leadership

About the Company

PetSmart,