Retail Customer Service Supervisor
PetSmart,
Weatherford, Texas, US
About the Role
PetSmart, Inc. - - Responsibilities: Facilitates the associate experience and supports associate development.; Leads and directs associates when acting as the Leader on Duty.; Addresses and administers associate complaints and grievances.; Promotes and coordinates store events and marketing for Adoptions, Vet partnerships and Shot Clinics.; Backup to operate point-of-sale (POS) systems and handle cash transactions.
Responsibilities
- Facilitates the associate experience
- Leads and directs associates when acting as Leader on Duty
- Addresses and administers associate complaints and grievances
Qualifications
- Experience supervising retail personnel
- Knowledge of POS operations and cash handling
- Strong customer service skills
Required Skills
customer service
team leadership
POS/cash handling
store operations
conflict resolution
Keywords
retail
supervisor
customer service
leadership
POS
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