Retail Customer Service Supervisor
PetSmart,
Concord, New Hampshire, US
About the Role
PetSmart, Inc. - - Responsibilities: Facilitates the associate experience and supports associate development; Leads and directs associates when acting as the Leader on Duty; Promotes and coordinates store events and marketing for Adoptions, Vet partnerships and Shot Clinics; Back up to operate point-of-sale (POS) systems and handle cash transactions; Maintains store standards and leads a culture of empowerment by ensuring compliance to policies and procedures
Responsibilities
- Lead and direct store associates when acting as Leader on Duty
- Promote store events and partnerships
- Back up POS operations and cash handling
Qualifications
- Experience in retail supervision
- Leadership/people management
- Customer service skills
Required Skills
Retail supervision
Customer service
POS handling
Store operations
Compliance knowledge
Keywords
retail
customer service
leadership
POS
store operations
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