Retail Customer Service Specialist
Dick's Sporting Goods
Denver, Colorado, US
About the Role
Dick's Sporting Goods - - Responsibilities: Greet customers and teammates and proactively assist customers to understand their needs; Provide front-end customer service and assist cashiers with complex transactions; Assist manager with department scheduling, directing workflow, and daily associate assignments; Maintain merchandising and presentation standards including floor sets, signage, price changes, and replenishment; Create an inclusive store environment and support team across the store
Responsibilities
- Greet customers and teammates and proactively assist customers to understand their needs
- Provide front-end customer service and assist cashiers with complex transactions
- Assist manager with department scheduling, directing workflow, and daily associate assignments
Qualifications
- 2+ years of retail or customer service experience
- excellent communication skills
- ability to work in a fast-paced environment
Required Skills
customer service
inventory replenishment
merchandising
floor sets
cash handling
Keywords
retail
customer service
sales
store operations
Dick's Sporting Goods
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