Retail Customer Service Associate
FedEx
Elgin, Illinois, US
About the Role
FedEx - - Responsibilities: Takes complex customer orders using order systems and provides accurate pricing information; Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services; Demonstrates consultative behaviors to understand customer needs and suggests alternatives and solutions; Processes financial transactions using a Point of Sale terminal (POS), including handling cash and making change; Operates and maintains store equipment and manages production queue and output
Responsibilities
- Takes complex customer orders using order systems
- Provides customer expertise in printing, signs and graphics and shipping product lines
- Processes financial transactions using a POS terminal
Qualifications
- Customer service experience
- Retail environment
- Cash handling
Benefits
Employee discount
Benefits not listed
Required Skills
Customer service
POS cash handling
Product knowledge
Sales support
Consultative selling
Keywords
Retail
Customer Service
POS
FedEx Office
Printing
Interested in this role?
Apply now and take the next step in your career.