Retail Customer Service Associate
FedEx
Maplewood, Minnesota, US
About the Role
FedEx - - Responsibilities: Take complex customer orders and provide accurate pricing information; Provide customer expertise in printing, signs & graphics and shipping product lines; Investigate and resolve customer problems to satisfaction; Operate point-of-sale (POS) terminal, handle cash and transactions; Maintain a safe, clean, and orderly retail store environment
Responsibilities
- Operate POS terminal and handle transactions
- Investigate and resolve customer problems
- Provide customer expertise in printing and shipping product lines
Qualifications
- High school diploma or equivalent
- Customer service experience
- Retail POS experience
Required Skills
POS terminal
customer service
problem solving
retail environment
pricing information
Keywords
retail
customer service
POS
printing
shipping
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