Retail Customer Experience Coordinator
TJX
Saint Petersburg, Florida, US
About the Role
TJX - 2036 66th Street North - Responsibilities: Promote an excellent customer experience; Oversee a team of Associates at front of store ensuring prompt, courteous customer service; Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs; Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates; Addresses customer concerns and issues promptly
Responsibilities
- Oversee a team of Associates at front of store ensuring prompt, courteous customer service
- Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
- Addresses customer concerns and issues promptly
Qualifications
- Experience in retail and customer service
Required Skills
Customer service
team leadership
POS coverage
coaching/training
loyalty programs
Keywords
customer experience
retail
leadership
front-end
POS
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