Retail Customer Experience Coordinator
T.J. Maxx
Murfreesboro, Tennessee, US
About the Role
T.J. Maxx - 484 N Thompson Lane, The Oaks Shopping Center, Murfreesboro, TN 37129, United States of America [Department Manager] As a Customer Experience . Maxx, you'll: Be responsible for promoting an excellent customer experience; Oversee a team of Associates at front of store; Train and coach Associates on personalizing the customer experience while promoting loyalty programs; Address customer concerns and issues promptly; Coordinate breaks for all Immediately >>
Responsibilities
- Oversee a team of Associates at front of store
- Train and coach Associates on personalizing the customer experience
- Address customer concerns and issues promptly
Qualifications
- Experience supervising retail staff
- Strong customer service skills
- Ability to train and coach employees
Required Skills
customer experience
team leadership
coaching
conflict resolution
retail operations
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