Retail Assistant Manager
FedEx
Scottsdale, Arizona, US
About the Role
FedEx - - Responsibilities: Leads a store business unit, focusing on creating a consistent and positive customer experience; Assists in the supervision and oversight of all team members and business operations; Manages store in the absence of the Store Manager; Demonstrates consultative behaviors to ensure friendly, polite, expert service is delivered to all customers; Evaluates the efficiency and productivity of team members in creating positive customer experiences
Responsibilities
- Leads a store business unit and oversees team members
- Manages store in the absence of the Store Manager
- Delivers friendly, expert customer service
Qualifications
- High school diploma or equivalent
- Experience in retail or customer service
- Leadership or supervisory experience
Required Skills
customer service
team supervision
store operations
conflict resolution
time management
Keywords
retail
customer service
leadership
store operations
management
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