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Remote Tip-line Support Specialist

IronMountain Solutions Greenville, Alabama, US

About the Role

A technology and solutions firm is looking for a motivated Jr Customer Service Representative to join their team. This remote role involves answering calls, gathering information on tips, and conducting basic research. The ideal candidate has over 3 years of call center experience, strong multitasking, and communication skills. You'll work independently, managing multiple tasks while ensuring high-quality service for complex stakeholder issues. A cooperative mindset and attention to detail are essential in this job. #J-18808-Ljbffr

Responsibilities

  • Answer calls
  • Gather information on tips
  • Conduct basic research

Qualifications

  • 3+ years call center experience
  • strong multitasking
  • communication skills

Required Skills

customer service call handling remote work research multitasking

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