Remote Technical Support Specialist - Pos Helpdesk
Hispanic Alliance for Career Enhancement
Raleigh, North Carolina, US
About the Role
A leading health services company in North Carolina is looking for a Technical Support Representative to assist CVS employees with technical inquiries. This full-time role includes managing call workloads and troubleshooting hardware and software issues. Candidates should have at least 6 months of technical or call center experience, along with a High School Diploma or GED. The opportunity offers flexible work from home arrangements and extensive benefits, including medical plans and retirement options. #J-18808-Ljbffr
Responsibilities
- handle inbound calls
- troubleshoot hardware/software
- document issues
Qualifications
- high school diploma or GED
- 6 months technical or call center experience
Benefits
flexible work from home
extensive benefits
Required Skills
technical support
hardware troubleshooting
software troubleshooting
customer service
communication
Keywords
remote
technical support
helpdesk
support
hardware
Interested in this role?
Apply now and take the next step in your career.