Remote Technical Support Specialist
Cengage Group
Seattle, Washington, US
About the Role
Cengage Group is hiring for a remote Customer Support role based in Seattle, WA. You will provide users support for Cengage's digital solutions in an educational setting, troubleshoot technical issues, and document customer interactions efficiently. The ideal candidate should have a high school diploma, attention to detail, experience in technical support, and knowledge of Microsoft operating systems. Attractive benefits include healthcare coverage and 401K with employer contributions. #J-18808-Ljbffr
Qualifications
- high school diploma
- experience in technical support
- knowledge of Microsoft operating systems
Benefits
healthcare coverage
401K with employer contributions
Required Skills
remote
customer support
troubleshooting
documentation
educational software
Keywords
remote
technical support
customer support
educational tech
Microsoft OS
Interested in this role?
Apply now and take the next step in your career.
Job Overview
Date Posted
3 days ago
Location
Seattle, Washington, US
Job Type
Full-time
Work Mode
Remote
Category
Customer support and service, Technical support, Remote work
About the Company
Cengage Group
e-learning
Boston, United States
4400 employees
1.5B
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