Remote Saas Application Support Engineer
Cora Systems
Boston, Massachusetts, US
About the Role
A growing tech company based in Boston is seeking a Software Application Support Engineer to provide technical support for their B2B SaaS products. You'll work closely with customers to troubleshoot and resolve issues, ensuring a smooth user experience. Candidates should have at least 3 years of experience in supporting enterprise customers and possess strong analytical and communication skills. Join a dynamic team focused on innovative solutions and excellent customer service. #J-18808-Ljbffr
Responsibilities
- Provide technical support for B2B SaaS products
- Troubleshoot and resolve customer issues
- Collaborate with customers to ensure smooth user experience
Qualifications
- 3+ years enterprise customer support experience
- strong analytical skills
- excellent communication skills
Required Skills
SaaS support
customer issue resolution
technical troubleshooting
product knowledge
communication
Keywords
remote
saas
application support
enterprise
customer success
Interested in this role?
Apply now and take the next step in your career.
Job Overview
Date Posted
7 days ago
Location
Boston, Massachusetts, US
Job Type
Full-time
Work Mode
Remote
Experience
3+ years
Category
Software technology, Saas support, Enterprise software support
About the Company
C
Cora Systems
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