Remote Clinical Helpdesk Associate - 24/7 Healthcare It
NTT DATA North America
Savannah, Georgia, US
About the Role
A global IT services provider in Savannah is seeking a Clinical Service Desk Helpdesk Associate to manage inbound calls from healthcare customers and troubleshoot clinical applications. Candidates should have at least 4 years of service desk experience and be shift-flexible. This role requires handling incidents like workflow issues and application errors. Additionally, the position offers remote work flexibility and occasional travel. If you are passionate about customer service and technology, we'd love to see your application. #J-18808-Ljbffr
Responsibilities
- Manage inbound calls and troubleshoot clinical applications
- Handle incidents like workflow issues and application errors
- Coordinate with healthcare customers for issue resolution
Qualifications
- 4+ years service desk experience
- shift-flexible
- clinical applications experience
Required Skills
customer service
IT service desk
clinical applications
remote work
healthcare IT support
Keywords
clinical
helpdesk
remote
healthcare
IT
Interested in this role?
Apply now and take the next step in your career.
Job Overview
Date Posted
5 days ago
Location
Savannah, Georgia, US
Job Type
Full-time
Work Mode
Onsite
Experience
4+ years
Category
Healthcare allied health, Healthcare it support, Clinical service desk
About the Company
N
NTT DATA North America
