Registration Representative
UnitedHealth Group
Bangor, Maine, US
About the Role
UnitedHealth Group - 268 Stillwater Avenue - Responsibilities: Greet visitors and patients in person or via telephone/video conferencing while providing excellent customer service; Enter and update patient demographic and financial information to ensure full registration; Obtain applications and forms and confirm signatures; photocopy/scan documents as needed; Provide patients with financial responsibility information and collect liabilities; balance cash daily; Coordinate with Financial Counseling, Scheduling, Financial Clearance, and clinical teams to complete patient encounters
Responsibilities
- Greet visitors/patients and provide customer service
- Enter/update patient demographic and financial information
- Coordinate with clinical teams to complete patient encounters
Qualifications
- High school diploma or equivalent
- Excellent customer service skills
- Experience in medical registration or similar
Required Skills
customer service
data entry
medical registration
financial counseling coordination
Keywords
registration
patient access
healthcare front desk
electronic health records
cash handling
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