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Registration Representative

UnitedHealth Group Bangor, Maine, US

About the Role

UnitedHealth Group - 268 Stillwater Avenue - Responsibilities: Greet visitors and patients in person or via telephone/video conferencing while providing excellent customer service; Enter and update patient demographic and financial information to ensure full registration; Obtain applications and forms and confirm signatures; photocopy/scan documents as needed; Provide patients with financial responsibility information and collect liabilities; balance cash daily; Coordinate with Financial Counseling, Scheduling, Financial Clearance, and clinical teams to complete patient encounters

Responsibilities

  • Greet visitors/patients and provide customer service
  • Enter/update patient demographic and financial information
  • Coordinate with clinical teams to complete patient encounters

Qualifications

  • High school diploma or equivalent
  • Excellent customer service skills
  • Experience in medical registration or similar

Required Skills

customer service data entry medical registration financial counseling coordination

Keywords

registration patient access healthcare front desk electronic health records cash handling

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