Platform Product Owner

As a Platform Product Owner, you will define and drive the vision for technology platforms that power Private Banking and Wealth Management experiences. This role requires a strategic thinker with a strong technical foundation who can bridge business priorities with modern engineering practices. You will collaborate with architects, engineers, designers, and data specialists to deliver secure, scalable, cloud-native solutions that enable personalized, high-value client interactions.

Work Location: Hybrid schedule, 4 days onsite. 1 remote from one of the following offices: Johnston, RI, Phoenix, AZ, or Westwood, MA.

Key Responsibilities:

• Own platform vision and roadmap by defining and maintaining strategy aligned with Private Banking and Wealth objectives
• Drive product discovery by partnering with Architecture, Engineering, Operations, and Business teams to validate concepts, shape features, and groom the master backlog
• Prioritize for impact by balancing stakeholder needs with technical feasibility to meet regulatory, security, and performance requirements
• Champion modern practices such as cloud-native architectures, API-first design, and microservices to enable agility and scalability
• Define success metrics by establishing clear acceptance criteria and KPIs for platform features and user journeys
• Ensure governance and compliance with enterprise standards and regulatory frameworks for financial services

Required Qualifications:

• 25 years of product ownership or management experience in technology platforms
• Hands-on experience with agile software development for complex, multi-tiered systems
• Strong understanding of cloud-native architectures, APIs, and distributed systems
• Familiarity with DevOps practices, CI/CD pipelines, and Infrastructure-as-Code
• Excellent communication skills to engage technical and non-technical stakeholders

Desired Qualifications:

• Experience in financial services, preferably Private Banking or Wealth Management
• Knowledge of data privacy, security, and compliance requirements in regulated environments
• Exposure to modern programming languages and frameworks (Java, Python, Angular, React)
• Understanding of UI/UX principles for client-facing platforms
• Ability to translate business strategy into technical execution

Education & Certifications:

• Bachelor's degree in Computer Science, Software Engineering, or related discipline required
• Certifications in Agile Product Ownership or Cloud Architecture (AWS, Azure) preferred

Pay Transparency:

The salary range for this position $140,000 to $185,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. Citizens offers competitive pay, comprehensive medical, dental, and vision coverage, retirement benefits, parental leave, flexible work arrangements, education reimbursement, wellness programs, and more.