Patrol Security Officer

Location: Armenian Museum of America, Watertown, MA Schedule: Thursday & Friday 11:30 AM 6:30 PM Shift: Midday Pay Rate: $19

Signal of New England is looking for a Patrol Security Officer to join our team. The Security Officer is responsible for protecting the client and assigned property from any criminal activity or trespassing. Key Responsibilities:

• Patrol museum galleries and exhibition spaces on foot, including multiple stairwells
• Monitor for suspicious activity and report safety hazards or collection maintenance concerns
• Restrict unauthorized access to staff areas and engage professionally with museum visitors
• Maintain a visible presence to ensure the safety of guests and the security of artifacts
• Conduct routine checks of common areas, hallways, and climate-controlled gallery spaces
• Respond to visitor inquiries, gallery disturbances, and emergency situations
• Write clear, detailed daily activity and incident reports regarding gallery conditions
• Ensure all museum access points and restricted collections areas remain secure

Qualifications & Requirements:

• Prior museum, gallery, or cultural institution security experience is a plus
• Ability to walk and stand for extended periods and climb stairs regularly
• Strong observational, communication, and de-escalation skills
• Professional and confident when enforcing museum policies and \"no-touch\" rules
• Experience in hospitality, public-facing, or high-value asset security is helpful
• Local candidates strongly encouraged to apply

Benefits:

• Career advancement opportunities through Signals career progression ladder.
• Opportunities for additional hours, overtime and premium pay rates.
• Health Insurance and other supplemental insurances. (For full-time employees)
• Paid training opportunities to develop advanced skills.