Patient Services Specialist 2 - Cardiology
Baylor University Medical Center
Plano, Texas, US
About the Role
Baylor University Medical Center - - Responsibilities: Assist patients and visitors with check-in and check-out, scheduling, insurance verification, and answering phone inquiries; Direct patients to appropriate waiting areas and prepare follow-up and referral appointments; Register and verify insurance information, demographics, and enter changes into the computer system; Provide information to patients and assist with financial arrangements as requested; Mentor junior staff and support training as needed
Responsibilities
- Assist patients with check-in/out and scheduling
- Direct patients to waiting areas and prepare follow-up/referral appointments
- Register and verify insurance information
Qualifications
- Requires ability to verify insurance and demographics
- Strong communication skills
- Experience in patient scheduling or front desk care coordination
Required Skills
patient check-in
insurance verification
appointment scheduling
customer service
data entry
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