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Patient Services Specialist 2 - Cardiology

Baylor University Medical Center Plano, Texas, US

About the Role

Baylor University Medical Center - - Responsibilities: Assist patients and visitors with check-in and check-out, scheduling, insurance verification, and answering phone inquiries; Direct patients to appropriate waiting areas and prepare follow-up and referral appointments; Register and verify insurance information, demographics, and enter changes into the computer system; Provide information to patients and assist with financial arrangements as requested; Mentor junior staff and support training as needed

Responsibilities

  • Assist patients with check-in/out and scheduling
  • Direct patients to waiting areas and prepare follow-up/referral appointments
  • Register and verify insurance information

Qualifications

  • Requires ability to verify insurance and demographics
  • Strong communication skills
  • Experience in patient scheduling or front desk care coordination

Required Skills

patient check-in insurance verification appointment scheduling customer service data entry

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