Patient Services Specialist 2
Baylor University Medical Center
Mckinney, Texas, US
About the Role
Baylor University Medical Center - - Responsibilities: Assist patients and visitors with check-in, check-out, scheduling, insurance verification, and answering phone inquiries; Register patients by collecting and verifying insurance information and demographics; Process payments and enter charges; generate daily payment reports; Respond to routine escalated inquiries regarding services and hours of operation; Assist with medical records duties, including pulling charts and transferring referrals
Responsibilities
- Assist patients with check-in/check-out
- Handle scheduling and insurance verification
- Process payments and generate daily reports
Qualifications
- Experience in patient services or healthcare front desk preferred
- Knowledge of insurance verification and medical records processes
- Excellent communication and multitasking skills
Required Skills
customer service
insurance verification
front desk
payments processing
medical records support
Keywords
healthcare
patient services
front desk
reception
Baylor University Medical Center
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