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Patient Services Representative

UPMC Hanover, Pennsylvania, US

About the Role

UPMC - JobID: [Medical Office Assistant / Scheduler] As a Patient Services Representative at UPMC, you'll: Provide a warm greeting for all patients; Guide patient through use of self-arrival technology or check-in patient at desk depending on patient preference; Collect copayments and any other applicable patient payments at the point of service; Confirm and/or update patient registration Immediately >>

Responsibilities

  • Greet patients
  • Guide patient through self-arrival tech or desk check-in
  • Process payments at point of service

Qualifications

  • Experience in patient-facing roles
  • Strong communication skills
  • Knowledge of medical office operations

Required Skills

customer service registration cash handling medical office software front desk

Keywords

patient services reception scheduling UPMC

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