Patient Services Representative
Lehigh Valley Health Network
Wind Gap, Pennsylvania, US
About the Role
Lehigh Valley Health Network - 1411 Jacobsburg Rd - Responsibilities: Serves as the initial point of contact for patients and healthcare providers within the practice.; Performs scheduling, scanning, billing, filing, referrals, work queues, and other clerical functions in a timely manner.; Gathers information necessary for accurate registration and check-in to fulfill service promise.; Keeps abreast of changes in all insurance providers regarding coverage and reimbursement changes.
Responsibilities
- Serve as initial point of contact for patients and providers
- Perform scheduling, scanning, billing, filing, referrals, and clerical tasks
- Gather information for patient registration and check-in
Qualifications
- High school diploma or equivalent
- Experience in healthcare or front desk/clerical role
- Knowledge of insurance providers and reimbursement changes
Required Skills
clerical
customer service
healthcare front desk
scheduling
billing
Keywords
front desk
reception
patient services
healthcare
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