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Patient Services Representative

Lehigh Valley Health Network Wind Gap, Pennsylvania, US

About the Role

Lehigh Valley Health Network - 1411 Jacobsburg Rd - Responsibilities: Serves as the initial point of contact for patients and healthcare providers within the practice.; Performs scheduling, scanning, billing, filing, referrals, work queues, and other clerical functions in a timely manner.; Gathers information necessary for accurate registration and check-in to fulfill service promise.; Keeps abreast of changes in all insurance providers regarding coverage and reimbursement changes.

Responsibilities

  • Serve as initial point of contact for patients and providers
  • Perform scheduling, scanning, billing, filing, referrals, and clerical tasks
  • Gather information for patient registration and check-in

Qualifications

  • High school diploma or equivalent
  • Experience in healthcare or front desk/clerical role
  • Knowledge of insurance providers and reimbursement changes

Required Skills

clerical customer service healthcare front desk scheduling billing

Keywords

front desk reception patient services healthcare

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