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Patient Services Associate

Penn Medicine Schwenksville, Pennsylvania, US

About the Role

Penn Medicine - - Responsibilities: Assist in arrival and departure activities of patients in the practice; Answer phones, manage patient requests, and route communications through the EMR; Schedule patient appointments and confirm changes; Collect copays, verify insurance information, and complete check-out procedures; Maintain knowledge of insurance requirements relevant to patient service and billing procedures

Responsibilities

  • Assist in arrival and departure activities of patients in the practice
  • Answer phones, manage patient requests, and route communications through the EMR
  • Schedule patient appointments and confirm changes

Qualifications

  • No explicit qualifications provided

Required Skills

customer service EMR appointment scheduling insurance verification billing procedures

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