Patient Services Associate
Penn Medicine
Schwenksville, Pennsylvania, US
About the Role
Penn Medicine - - Responsibilities: Assist in arrival and departure activities of patients in the practice; Answer phones, manage patient requests, and route communications through the EMR; Schedule patient appointments and confirm changes; Collect copays, verify insurance information, and complete check-out procedures; Maintain knowledge of insurance requirements relevant to patient service and billing procedures
Responsibilities
- Assist in arrival and departure activities of patients in the practice
- Answer phones, manage patient requests, and route communications through the EMR
- Schedule patient appointments and confirm changes
Qualifications
- No explicit qualifications provided
Required Skills
customer service
EMR
appointment scheduling
insurance verification
billing procedures
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