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Patient Service Specialist Prn - Concierge Clinic

Vanderbilt University Medical Center Nashville, Tennessee, US

About the Role

Vanderbilt University Medical Center - - Responsibilities: Conducts patient check-in and check-out.; Coordinates any follow-up appointments or procedures required for patient.; Schedules appointments, procedures or surgery through clinical communication or direct request.; Provides positive first impressions utilizing customer service skills.; Works with patients and/or outside facilities to ensure all administrative tasks, including; referrals, pre-certs, clinical records and documentation, orders and consults have been received and ready to view prior to patient visit.

Responsibilities

  • Handle patient check-in and check-out
  • Coordinate follow-up appointments
  • Schedule appointments or procedures

Qualifications

  • Minimum high school diploma or equivalent?
  • Experience in medical office administration preferred
  • Strong communication skills

Required Skills

customer service scheduling administrative coordination medical office experience data entry

Keywords

patient services concierge clinic reception medical scheduling administrative

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