Patient Service Specialist Prn - Concierge Clinic
Vanderbilt University Medical Center
Nashville, Tennessee, US
About the Role
Vanderbilt University Medical Center - - Responsibilities: Conducts patient check-in and check-out.; Coordinates any follow-up appointments or procedures required for patient.; Schedules appointments, procedures or surgery through clinical communication or direct request.; Provides positive first impressions utilizing customer service skills.; Works with patients and/or outside facilities to ensure all administrative tasks, including; referrals, pre-certs, clinical records and documentation, orders and consults have been received and ready to view prior to patient visit.
Responsibilities
- Handle patient check-in and check-out
- Coordinate follow-up appointments
- Schedule appointments or procedures
Qualifications
- Minimum high school diploma or equivalent?
- Experience in medical office administration preferred
- Strong communication skills
Required Skills
customer service
scheduling
administrative coordination
medical office experience
data entry
Keywords
patient services
concierge clinic
reception
medical scheduling
administrative
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