Patient Service Representative - Urology
VillageMD
Wayne, New Jersey, US
About the Role
VillageMD - - Responsibilities: Greets visitors, patients, and families in a friendly professional manner and directs them appropriately.; Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families.; Promptly answers the telephone, directs all calls appropriately, takes an accurate message and delivers to the appropriate individual/demonstrates appropriate etiquette.; Schedules appointments accurately according to department guidelines; using waitlist when applicable.; Updates patient information including demographics, insurance, HIPAA forms and financial waivers.
Responsibilities
- Greet visitors and direct appropriately
- Maintain efficient patient flow during registration
- Answer calls and direct messages
Qualifications
- H.S. or equivalent
- Excellent communication skills
- Experience in healthcare front desk (preferred)
Required Skills
customer service
appointment scheduling
data entry
HIPAA familiarity
clinical workflow understanding
Keywords
patient registration
front desk
urology
medical office
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Job Overview
Date Posted
2 weeks ago
Location
Wayne, New Jersey, US
Job Type
Part-time
Work Mode
Onsite
Category
Healthcare allied health, Patient services, Front desk operations
About the Company
V
VillageMD
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