Patient Service Representative - Outpatient/ambulatory Clinic
The University of Kansas Health System
Kansas City, Kansas, US
About the Role
The University of Kansas Health System - - Responsibilities: Schedule internal and external incoming department referrals; Schedules in person appointments, telehealth visits, surgeries, procedures and/or ancillary services using Epic Cadence decision trees; Assists patients in registering and canceling appointments; Assists with MyChart activation and support during check-in; Responsible for daily maintenance of workspace and ensuring proper front desk coverage
Responsibilities
- Schedule internal/external referrals
- Schedule appointments and services
- Front desk coverage
Qualifications
- High school diploma or equivalent
- Relevant experience in patient service preferred
- Epic EMR experience beneficial
Required Skills
Customer service
Scheduling
Epic Cadence
MyChart
Check-in support
Keywords
patient service
outpatient
front desk
clinic
scheduling
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