Patient Service Representative - Podiatry
Barnes-Jewish Hospital
St. Louis, Missouri, US
About the Role
Barnes-Jewish Hospital - - Responsibilities: Acts as the initial point of contact for front office activity and helps direct the patient flow; Performs patient check-ins and appointment scheduling; Maintains patient financial records and may serve as a switchboard operator as needed; Verifies health insurance payment information and educates patients on applicable regulations; collects payments and records data; Coordinates information with Central Billing Office to ensure all charges are captured and properly collected
Responsibilities
- Acts as the initial point of contact for front office activity
- Performs patient check-ins and appointment scheduling
- Maintains patient financial records and may serve as a switchboard operator as needed
Qualifications
- Effective communication with patients
- Proficiency with scheduling systems
- Knowledge of insurance verification
Required Skills
front desk
appointment scheduling
insurance verification
billing coordination
cash handling
Keywords
patient service
front desk
podiatry
healthcare
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