Patient Service Representative- Pediatrics, Greenlawn, Long Island, New York, Full Time, Days, Offsite
Mount Sinai
Greenlawn, New York, US
About the Role
Mount Sinai - 5 Cuba Hill Road - Responsibilities: Provide front line contact for the department and greet patients and visitors with high-level customer service; Schedule appointments for a multi-specialty group and manage provider calendars; Collect co-pays, scan insurance cards, and verify required documents; Enter telephone encounters and other data into the EMR (Epic/IDX); Coordinate insurance pre-authorizations/referrals with managed care plans
Responsibilities
- Greet patients and visitors with high-level customer service
- Schedule appointments for a multi-specialty group and manage provider calendars
- Coordinate insurance pre-authorizations/referrals with managed care plans
Required Skills
customer service
appointment scheduling
EMR data entry
insurance verification
co-pay collection
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