Patient Service Representative
Mercy
Perryville, Missouri, US
About the Role
Mercy - - Responsibilities: Manage front desk operations and workflows to ensure a positive patient experience; Greet patients and visitors as the first point of contact; Enter patient information and schedule appointments with accuracy; Maintain confidentiality and adhere to privacy policies; Handle inquiries and concerns with tact and diplomacy
Responsibilities
- Manage front desk operations and workflows
- Greet patients and visitors as the first point of contact
- Enter patient information and schedule appointments with accuracy
Qualifications
- ability to manage front desk operations
- privacy policies
- customer service skills
Required Skills
front desk
appointment scheduling
patient confidentiality
customer service
Keywords
patient service
front desk
healthcare
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