Patient Service Representative - Cardiology
Hartford Healthcare
Hartford, Connecticut, US
About the Role
Hartford Healthcare - 100 Retreat Avenue - Responsibilities: Greet patients and deliver excellent customer service; Register arriving patients and verify demographics and insurance; Schedule and manage patient appointments and referrals; Respond to patient inquiries and manage high call volumes; Assist with billing inquiries and collect co-payments as needed
Responsibilities
- Greet patients and deliver excellent customer service
- Register arriving patients and verify demographics and insurance
- Schedule and manage patient appointments and referrals
Qualifications
- High school diploma or equivalent may be preferred
- Experience in healthcare or patient services workflow
- Strong communication skills
Required Skills
customer service
patient registration
appointment scheduling
billing inquiries
co-pay collection
Keywords
patient service
cardiology
reception
healthcare
customer support
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