Patient Service Representative
Barnes-Jewish Hospital
Alton, Illinois, US
About the Role
Barnes-Jewish Hospital - - Responsibilities: Handles telephone calls from patients and staff; forwards calls requiring triage.; Performs receptionist duties with close attention to detail and professionalism.; Verifies health insurance payment information and educates patients on the applicable regulations; collects payments and records data.; Performs data entry of service charges, to include the assignment of diagnostic codes and the entering of all physician and clinic related charges.; Coordinates information with Central Billing Office to ensure all charges are captured and properly collected.
Responsibilities
- Handles telephone calls from patients and staff; forwards calls requiring triage.
- Performs receptionist duties with close attention to detail and professionalism.
- Coordinates information with Central Billing Office to ensure all charges are captured and properly collected.
Required Skills
telephone handling
receptionist duties
data entry
billing coordination
patient education
Keywords
patient service
billing
healthcare
reception
triage
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