Patient Service Rep
Franciscan Health
Lafayette, Indiana, US
About the Role
Franciscan Health - 2320 Concord Road - Responsibilities: Answer incoming calls; respond to inquiries, schedule appointments or direct caller to appropriate staff for assistance.; Work within an electronic medical records system; Collect patient payments; applies payments and adjustments to patient accounts; Balance daily encounter forms and cash drawers; Additional daily administrative tasks based on practice specialty
Responsibilities
- Handle incoming calls and assist patients
- Process payments and manage patient accounts
- Assist with scheduling and basic administrative tasks
Qualifications
- Education or experience in medical office administration
- Experience with electronic medical records
- Customer service skills
Required Skills
phone etiquette
EMR familiarity
payment processing
data entry
customer service
Keywords
patient service
medical receptionist
medical office
billing
EMR
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