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Patient Scheduling Representative

The University of Kansas Health System Kansas City, Missouri, US

About the Role

The University of Kansas Health System - - Responsibilities: Responds to a high-volume of incoming telephone calls; Responsible for accurate scheduling/rescheduling/cancellations of patient visits; Registration of patient during the scheduling process including entering demographics and insurance verification; Verifies referring physician orders against scheduled appointments for accuracy; Builds and maintains trusting relationships with provider and clinical team to coordinate care across multiple campuses

Responsibilities

  • Responds to high-volume calls
  • Schedules/reschedules/cancels patient visits
  • Verifies patient demographics and insurance during scheduling

Qualifications

  • Experience in medical scheduling preferred
  • Strong communication skills
  • Knowledge of insurance verification

Required Skills

customer service appointment scheduling insurance verification data entry care coordination

Keywords

healthcare scheduling front desk patient services KU Health System

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