Patient Care Customer Service Coordinator (wfh)
Rotech Healthcare
Murray, Kentucky, US
About the Role
Rotech Healthcare Inc. - 26733 [Nursing Assistant / Health Aide] As a Patient Care Customer Service Coordinator at Rotech Healthcare Inc., you'll: Accurately transcribe patient profile over telephone including data entry of information and possible outbound calling; Obtain medically necessary documentation; Process patient orders through Online Pharmacy system; Resolve tracking issues and reschedule shipping orders for patients; Troubleshoot problems based on patient input regarding the scope and/or magnitude of failure; Verify orders are complete...Hiring Immediately >>
Responsibilities
- Transcribe patient profile and data entry
- Process patient orders and reschedule shipments
- Resolve tracking issues and troubleshoot problems
Qualifications
- 1-2 years of data entry or customer service experience
- Strong communication skills
- Healthcare familiarity preferred
Required Skills
customer service
data entry
pharmacy system
order processing
problem solving
Keywords
patient care
customer service
healthcare admin
remote work
pharmacy
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