Patient Account Collector
Rotech Healthcare
Lakeland, Florida, US
About the Role
Rotech Healthcare Inc. - - Responsibilities: Contact patients to discuss outstanding balances and arrange payment plans; Perform insurance follow-up and skip tracing for unreachable accounts; Document all collection efforts and account updates accurately in the system; Collect and post payments, and escalate unresolved accounts to collections or legal when necessary; Ensure compliance with FDCPA, HIPAA, and internal policies during all communications
Responsibilities
- Contact patients to discuss outstanding balances and arrange payment plans.
- Perform insurance follow-up and skip tracing for unreachable accounts.
- Document all collection efforts and account updates accurately in the system.
Qualifications
- High school diploma or equivalent
- Experience in medical collections or accounts receivable a plus
- Knowledge of FDCPA/HIPAA compliance
Required Skills
communication
customer service
account management
data entry
compliance
Keywords
patient accounts
collections
healthcare
Interested in this role?
Apply now and take the next step in your career.
Job Overview
Date Posted
4 days ago
Location
Lakeland, Florida, US
Job Type
Full-time
Work Mode
Onsite
Experience
Up to 3 years
Category
Healthcare allied health, Finance and accounting, Healthcare revenue cycle, Medical collections, Accounts receivable
About the Company
R
Rotech Healthcare
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