Patient Access Specialist Ii - Oncology
Halifax Health
Daytona Beach, Florida, US
About the Role
Halifax Health - - Responsibilities: Schedule Oncology appointments and Infusion Center appointments; Answer phone calls and assist patients with making appointments; Interact with patients face to face in a busy office setting; Discharge planning with labs, referrals, tests and other procedures ordered by providers; Maintain customer-focused and compassionate patient experience
Responsibilities
- Schedule Oncology appointments and Infusion Center appointments
- Answer phone calls and assist patients with making appointments
- Interact with patients face to face in a busy office setting
Qualifications
- High school diploma or equivalent
- Experience in healthcare or patient access preferred
- Experience in oncology is a plus
Required Skills
customer service
communication
appointment scheduling
reception
empathy
Keywords
oncology
patient access
healthcare
scheduling
office
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