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Patient Access Specialist I- Casual, Wexford

UPMC Wexford, Pennsylvania, US

About the Role

UPMC - - Responsibilities: Schedule appointments according to physician templates for similar types of physicians; Review, verify and enter the patient's demographic information; Take incoming calls demonstrating Telephone Courtesy Standards; Coordinate access to care and triage phone calls to clinical providers; Maintain confidentiality and document telephone encounters accurately

Responsibilities

  • Schedule appointments according to physician templates
  • Coordinate access to care and triage phone calls to clinical providers
  • Maintain confidentiality and document telephone encounters accurately

Required Skills

phone etiquette data entry appointment scheduling triage confidentiality

Keywords

patient access healthcare scheduling telephone triage medical office

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