Patient Access Specialist I- Casual, Wexford
UPMC
Wexford, Pennsylvania, US
About the Role
UPMC - - Responsibilities: Schedule appointments according to physician templates for similar types of physicians; Review, verify and enter the patient's demographic information; Take incoming calls demonstrating Telephone Courtesy Standards; Coordinate access to care and triage phone calls to clinical providers; Maintain confidentiality and document telephone encounters accurately
Responsibilities
- Schedule appointments according to physician templates
- Coordinate access to care and triage phone calls to clinical providers
- Maintain confidentiality and document telephone encounters accurately
Required Skills
phone etiquette
data entry
appointment scheduling
triage
confidentiality
Keywords
patient access
healthcare
scheduling
telephone triage
medical office
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