Patient Access Representative
UnitedHealth Group
Phoenix, Arizona, US
About the Role
UnitedHealth Group - 350 West Thomas Road - Responsibilities: Collects patient co-pays and discusses out-of-pocket financial obligations; Verifies insurance coverage and benefits; Gathers clinical information and processes referrals, pre-certification, pre-determinations, and pre-authorizations; Communicates with patients and families in person or by phone to complete registration; Generates, reviews, and analyzes patient data reports and follows up on issues as necessary
Responsibilities
- Collects patient co-pays and discusses out-of-pocket financial obligations
- Verifies insurance coverage and benefits
- Gathers clinical information and processes referrals, pre-certification, pre-determinations, and pre-authorizations
Qualifications
- High school diploma or equivalent
- Experience in patient access or medical scheduling is a plus
- Excellent communication skills
Required Skills
customer service
communication
data entry
insurance verification
registration
Keywords
patient access
insurance verification
medical billing
front desk
healthcare
Interested in this role?
Apply now and take the next step in your career.
