Patient Access Representative Senior
Massachusetts General Hospital
Somerville, Massachusetts, US
About the Role
Massachusetts General Hospital - 399 Revolution Drive - Responsibilities: Register patients and schedule appointments; Train staff in registration and ophthalmology/otolaryngology scheduling; Verify patient health insurance and eligibility; Provide outstanding customer service to high-volume calls; Document accurate information on patient accounts
Responsibilities
- Register patients and schedule appointments
- Train staff in registration and ophthalmology/otolaryngology scheduling
- Verify patient health insurance and eligibility
Qualifications
- Experience in patient registration/ scheduling
Required Skills
customer service
high-volume call handling
insurance verification
documentation accuracy
electronic health records
Keywords
patient access
reception
medical scheduling
insurance verification
hospital
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