Patient Access Representative, Days
Mercy
Springfield, Missouri, US
About the Role
Mercy - - Responsibilities: Assist patients with scheduling, registration, and benefit verification; Perform pre-certification and financial clearance including pre-visit collection; Ensure accurate patient data is obtained and entered into the patient record; Maintain knowledge of insurance carriers, Medicare guidelines, and regulatory requirements; Provide excellent customer service and maintain professionalism with patients and staff
Responsibilities
- Assist patients with scheduling, registration, and benefit verification
- Perform pre-certification and financial clearance including pre-visit collection
- Ensure accurate patient data is obtained and entered into the patient record
Required Skills
customer service
benefit verification
data entry
insurance knowledge
regulatory awareness
Keywords
patient access
healthcare administration
registration
benefit verification
pre-certification
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