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Patient Access Representative, Days

Mercy Springfield, Missouri, US

About the Role

Mercy - - Responsibilities: Assist patients with scheduling, registration, and benefit verification; Perform pre-certification and financial clearance including pre-visit collection; Ensure accurate patient data is obtained and entered into the patient record; Maintain knowledge of insurance carriers, Medicare guidelines, and regulatory requirements; Provide excellent customer service and maintain professionalism with patients and staff

Responsibilities

  • Assist patients with scheduling, registration, and benefit verification
  • Perform pre-certification and financial clearance including pre-visit collection
  • Ensure accurate patient data is obtained and entered into the patient record

Required Skills

customer service benefit verification data entry insurance knowledge regulatory awareness

Keywords

patient access healthcare administration registration benefit verification pre-certification

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