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Patient Access Representative 1, Full Time

University of Miami Miami, Florida, US

About the Role

University of Miami - - Responsibilities: Greets visitors to the department and directs them to their requested destination; Answers incoming calls and places outgoing calls, in a timely and efficient manner, while providing exceptional customer service; Responds to general questions and inquiries, forwards non-routine requests to appropriate staff; Assists with general administrative tasks, such as sorting departmental mail, faxes, troubleshooting office equipment; Maintains department directories and visitation logs

Responsibilities

  • Greet visitors and direct to destinations
  • Answer and place calls with customer service
  • Assist with general administrative tasks

Required Skills

customer service communication administrative support telephone etiquette multitasking

Keywords

patient access front desk administrative

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