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Veterinary Receptionist

American Veterinary Group Ocala, Florida, US

About the Role

Veterinary Receptionist

Our hospital is seeking a Veterinary Receptionist to help provide outstanding patient care and client service in a fast-paced, multi-doctor animal hospital. The Veterinary Receptionist is responsible for maintaining front of house duties. These tasks vary by day but can include: answering phone calls, scheduling appointments, greeting clients, maintaining hospital required paperwork and reviewing invoices or discharge instructions. To be successful in this role, clear communication and organizational skills are key!

Ideal Candidate
  • Demonstrates professionalism, dependability, healthy and positive communication skills, and the ability to multi-task in a hands-on environment
  • Energetic people-and-pet person with excellent work ethic and social and organizational skills
  • Be compassionate/caring
  • Willing to work flexible hours including weekends
  • Can work individually, as well as on a team
  • Self-starter personality that can complete daily tasks without the need for constant direction
Skills, Knowledge, & Expertise
  • Prior Customer Service Experience
  • Must be able to lift 40 lbs.
  • This position requires regular on-site presence as an essential function of the role. Due to the nature of veterinary hospital operations, in-person attendance is necessary to support patient care, respond to time-sensitive needs, collaborate with clinical teams, and maintain the safety and well-being of patients, clients, and staff. We are committed to providing equal employment opportunities and will consider requests for reasonable accommodation in accordance with the Americans with Disabilities Act (ADA) and applicable laws.
Benefits
  • Health Care Plan (Medical, Dental & Vision Options)
  • 401k Match
  • Generous paid time off (PTO)
  • Paid Parental Leave + Paid Maternity Leave
  • One (1) Work/Life Balance day off
  • Short-term and long-term disability options
  • Supplemental insurance options
  • Discounted Veterinary Care
  • Scrub allowance
  • Hands-on and E-training
  • Professional growth opportunities
  • Tuition assistance for prospective Veterinary Technician Students
About South Ocala Animal Clinic

South Ocala Animal Clinic is a growing, full service small animal practice in North Central Florida. Just south of Gainesville and located in the heart of horse country, we offer surgical services, digital radiography, laser therapy, and full service grooming. Our goal is to offer the highest quality of veterinary medical care possible, with compassion for both our patients and their owners.

Our Hiring Process

Stage 2: On-Site Hospital Team Interview Stage 3: Offer Stage 4: Hired Stage 1: Initial Screen

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Responsibilities

  • Answering phone calls
  • Scheduling appointments
  • Greeting clients

Qualifications

  • Must be able to lift 40 lbs
  • On-site presence required
  • Experience in customer service preferred

Benefits

Health benefits
Paid time off

Required Skills

Customer service Organizational skills Communication Multitasking Front desk duties

Keywords

veterinary receptionist front desk customer service team player

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Job Overview

Date Posted 3 months ago
Location Ocala, Florida, US
Job Type Full-time
Work Mode Onsite
Category Healthcare allied health, Workplace administration, Veterinary receptionist

About the Company

American Veterinary Group