Part Time Patient Check-in Representative

UnitedHealth Group - 28;30;32;36;38;44 Shops At 5 Way - Responsibilities: Completes check-in process including general health screening procedures to notify clinical unit patients who have arrived and directs patients according to service line customer service standards; Identify patients with incomplete registrations and may update info; calls Central Registration Office or scans insurance card as needed for follow up by Central Registration; Ensure patients are registered with the correct accounts. Verifies and updates demographic and insurance information; Utilizes health plan or vendor specific web sites to verify insurance eligibility; Collects payments, co-payments, and past due balances and posts payments to appropriate account and date of service