Part Time | Customer Service Representative
PrideStaff
Aurora, Colorado, US
About the Role
PrideStaff - - Responsibilities: Serve as the primary point of contact for assigned customers, consistently delivering excellent service.; Respond promptly to customer queries and complaints, providing client-focused solutions.; Proactively manage the full customer order process, including order intake, confirmation, and analysis to ensure optimal shipping, and keep customers informed of changes.; Coordinate with the manufacturing team for order fulfillment and follow up regularly after sales to ensure satisfaction.; Identify and develop new business opportunities with existing clients, including follow-up on quotes, upselling, and cross-selling to meet sales quotas.
Responsibilities
- Serve as the primary point of contact for assigned customers
- Respond promptly to customer queries and complaints
- Proactively manage the full customer order process, including order intake and shipping
Qualifications
- Experience in customer service
- Strong communication skills
- Problem-solving abilities
Required Skills
customer service
communication
order management
upselling
cross-selling
Keywords
customer service
order management
sales
Interested in this role?
Apply now and take the next step in your career.
Job Overview
Date Posted
3 days ago
Location
Aurora, Colorado, US
Job Type
Part-time
Work Mode
Remote
Experience
Up to 1 years
Category
Customer support service, Account management, Order fulfillment
About the Company
P
PrideStaff
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