Papa Johns Pizza Shift Leader
Papa John's
Portage, Michigan, US
About the Role
Papa John's - 2003 West Centre Avenue - Responsibilities: Supervise shifts and/or work areas to ensure high quality products and customer service.; Train and coach team members; ensure compliance with company standards.; Respond to customer concerns promptly and professionally; solicit and share feedback to improve operations.; Contribute to sales goals through quality service and upselling where appropriate.; Manage inventory and cash handling to minimize loss and maintain profitability.
Responsibilities
- Supervise shifts and/or work areas to ensure high quality products and customer service.
- Train and coach team members
- Respond to customer concerns promptly and professionally
Qualifications
- Experience in supervising a restaurant shift preferred
- Knowledge of cash handling and inventory control preferred
- Excellent communication skills
Required Skills
supervising
team coaching
customer service
cash handling
inventory management
Keywords
restaurant
shift lead
customer service
training
upselling
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