Operations Supervisor - Wolfchase Galleria

J. C. Penney - - Responsibilities: Customer Service & Sales - Maneuvering around the store at a fast pace, directing the team and working with all the latest merchandise, as well as resolving customer issues and concerns in a professional manner; Store Operations - Assists with inventory counts and updates to ensure accurate in-stock information for customers; Oversees RFID process and performs system uploading to ensure efficient and accurate updates to stock ledger as well as leads door to floor merchandise preparation process; Stockroom & General Operations - Responsible for all stockroom processes, work safety initiatives, facility equipment, and enables efficient execution of support processes; Oversees the cash office and owns receiving, shipping and logistics with third party carrier processes; Team Development - Plays an active role in the training and development of associates; coaches in the moment, addresses performance issues, and partners with operations associates on training and policy compliance; Performance Standards - Consistently meets established performance standards; including but not limited to: shrink and safety initiatives, omnichannel, scheduling efficiency, associate relations, engagement, customer service, profit, productivity, and attendance