Operations Supervisor - Goldeneast Crossing
J. C. Penney
Rocky Mount, North Carolina, US
About the Role
J. C. Penney - - Responsibilities: Direct the team and resolve customer issues in a professional manner to drive sales and service; Assist with inventory counts and ensure in-stock information accuracy; Oversee RFID process and stock ledger updates; manage door to floor merchandise preparation; Oversee cash office, receiving, shipping, and third-party carrier logistics; Train and develop associates; coach on performance and policy compliance
Responsibilities
- Direct the team and resolve customer issues to drive sales and service
- Oversee RFID process and stock ledger updates
- Train and develop associates
Qualifications
- experience supervising team
- customer service
- inventory control
Required Skills
team leadership
customer service
inventory management
RFID
coaching
Keywords
operations
supervisor
retail
inventory
RFID
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