Operations Supervisor - Dayton Mall
J. C. Penney
Centerville, Ohio, US
About the Role
J. C. Penney - - Responsibilities: Direct the team to deliver customer service and drive sales while resolving customer issues; Assist with inventory counts and RFID stock updates to ensure accurate in-stock information; Oversee stockroom processes and manage receiving, shipping, and logistics with third-party carriers; Develop and coach associates through training and policy compliance; Meet and maintain performance standards including shrink, safety, omnichannel, scheduling efficiency, and attendance
Responsibilities
- Direct the team to deliver customer service and drive sales
- Oversee stockroom processes and manage receiving, shipping, and logistics with third-party carriers
- Develop and coach associates through training and policy compliance
Qualifications
- Experience supervising retail team
- Strong communication and coaching skills
- Knowledge of inventory control and RFID preferred
Required Skills
customer service
sales
team leadership
inventory management
training
Keywords
retail
operations
supervisor
RFID
logistics
Interested in this role?
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