Operations Service Manager
Burlington
Upper Darby, Pennsylvania, US
About the Role
Burlington - 100 South 69th Street - Responsibilities: Lead the Customer Service and Cashier teams, driving compliance to company policies and standards; Provide guidance to the Customer Service Supervisors to ensure customer service expectations and smooth customer flow at the registers; Manage the overall execution of operations and receiving SOPS; Lead the overall receiving process and coordinate with Receiving Supervisor to maintain inventory accuracy; Act as the Manager on Duty (MOD) and drive store results
Responsibilities
- Lead customer service and cashier teams
- Coordinate receiving process with Receiving Supervisor
- Act as MOD and drive store results
Qualifications
- Experience leading customer service and operations teams
- Strong knowledge of SOPs and inventory accuracy
- Store operations management
Required Skills
customer service leadership
inventory management
SOP compliance
team supervision
MOD responsibilities
Keywords
Operations
Retail
Store management
Customer service
Inventory control
Interested in this role?
Apply now and take the next step in your career.
Job Overview
Date Posted
6 days ago
Location
Upper Darby, Pennsylvania, US
Job Type
Full-time
Work Mode
Onsite
Category
Business operations procurement, Retail store management, Customer service operations, Inventory and receiving
About the Company
B
Burlington
Similar Jobs
F
Ft Customer Service Leader
Food Lion
Buena Vista, Virginia
F
Store Manager
Family Dollar
Raytown, Missouri
U
Customer Service Representative
U-Haul
Holly Springs, Georgia
Store Manager In Training
Yesway
Tatum, New Mexico
Restaurant General Manager
Pilot Flying J
Kearney, Missouri
Store Manager In Russell, Ma
Dollar General
Russell, Massachusetts