Operations Admin Ii
FedEx
Mechanicsville, Virginia, US
About the Role
FedEx - - Responsibilities: Provides clerical support to management and operational functions, including photocopying, filing, faxing, emailing and answering telephone; Reviews, researches and/or enters data in various systems to support respective functional area; Compiles data and provides regular and adhoc reports to management for review and determination; Serves as frontline customer service to receive, solve and/or escalate customer inquiries and issues; Assists management with Business Control Self Assessment (BCSA) audit activity by retrieving data and/or files for review
Responsibilities
- Provides clerical support to management and operational functions
- Serves as frontline customer service to receive, solve and/or escalate customer inquiries and issues
- Assists management with audit activity by retrieving data/files for review
Qualifications
- Academic:
- Experience:
Required Skills
clerical
data entry
reporting
customer service
administrative support
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