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Operations Admin Ii

FedEx Broken Arrow, Oklahoma, US

About the Role

FedEx - - Responsibilities: Perform clerical and administrative functions for hub and station operational areas; Tends to damaged and incorrectly addressed packages to optimize delivery time; Serve as frontline customer service to receive, solve and/or escalate customer inquiries and issues; Reviews, researches and/or enters data in various systems to support respective functional area; Compiles data and provides various regular and adhoc reports to management for review and determination

Responsibilities

  • Perform clerical and administrative functions for hub and station operational areas
  • Tends to damaged and incorrectly addressed packages to optimize delivery time
  • Serve as frontline customer service to receive, solve and/or escalate customer inquiries and issues

Qualifications

  • High school diploma or equivalent
  • Strong communication skills
  • Experience with data entry or clerical work

Required Skills

clerical administrative customer service data entry reporting

Keywords

operations admin logistics customer service data entry

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