Operations Admin Ii
FedEx
Binghamton, New York, US
About the Role
FedEx - 265 Industrial Park Drive - Responsibilities: Provide clerical support to management and operational functions; Serve as frontline customer service to receive, solve and/or escalate inquiries; Enter data in various systems and compile regular/adhoc reports for management; Assist with Business Control Self Assessment (BCSA) audits by retrieving data/files; Support loss prevention functions by addressing damaged and misaddressed packages and mitigating loss
Responsibilities
- Provide clerical support to management and operational functions
- Serve as frontline customer service to receive, solve and/or escalate inquiries
- Enter data in various systems and compile regular/adhoc reports for management
Qualifications
- High school diploma or equivalent
- Experience in clerical/administrative support
- Strong communication skills
Required Skills
clerical support
customer service
data entry
reporting
loss prevention awareness
Keywords
Operations Admin
FedEx
frontline service
data entry
reporting
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